Cookie Policy
Learn about how we use cookies and similar technologies to enhance your browsing experience on our website.
Last updated: December 2024
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies help us understand how you interact with our website, remember your preferences, and provide you with a better, more personalized experience when browsing our collection of fine jewelry.
Why We Use Cookies
- Essential website functionality and security
- Remembering your preferences and settings
- Analyzing website performance and user behavior
- Providing personalized content and recommendations
- Managing your shopping cart and checkout process
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take such as setting privacy preferences, logging in, or filling in forms.
Examples:
- Session management and user authentication
- Shopping cart contents and checkout process
- Security tokens and CSRF protection
- Language and region preferences
- Cookie consent preferences
Functional Cookies
These cookies enhance the functionality of our website by remembering your choices and preferences. They may be set by us or by third-party providers.
Examples:
- Remembering login details and user preferences
- Storing product filters and search preferences
- Wishlist and recently viewed items
- Chat widget and customer support features
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.
Third-Party Services:
- Google Analytics: Website traffic and user behavior analysis
- Google Tag Manager: Tag and tracking code management
- Heatmap and user session recording tools
- A/B testing and conversion optimization
Marketing Cookies
These cookies track your browsing habits to show you relevant advertisements and measure the effectiveness of advertising campaigns. They may be set by our advertising partners.
Examples:
- Retargeting and remarketing campaigns
- Social media advertising (Facebook, Instagram)
- Google Ads and conversion tracking
- Email marketing and newsletter preferences
3. Detailed Cookie Information
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| sessionid | Maintains user session and authentication | Session | Essential |
| csrftoken | Security protection against cross-site attacks | 1 year | Essential |
| language | Remembers selected language preference | 1 year | Functional |
| cart_items | Stores shopping cart contents | 30 days | Essential |
| _ga | Google Analytics - distinguishes users | 2 years | Analytics |
| _gid | Google Analytics - distinguishes users | 24 hours | Analytics |
| cookie_consent | Stores your cookie consent preferences | 1 year | Essential |
4. Third-Party Cookies
Some cookies on our website are set by third-party services. These organizations may use cookies to:
Google Services
- Analytics and website performance tracking
- Advertising and conversion measurement
- Maps and location services
- reCAPTCHA spam protection
Social Media
- Facebook and Instagram integration
- Social sharing buttons
- Embedded content and feeds
- Social media advertising pixels
Payment Services
- Secure payment processing
- Fraud detection and prevention
- Payment method preferences
- Transaction security measures
Customer Support
- Live chat functionality
- Help desk and ticketing systems
- Customer feedback tools
- Support session management
5. Cookie Consent and Control
Under GDPR and other privacy laws, we are required to obtain your consent for certain types of cookies. Here's how we manage cookie consent:
Consent Categories
- Essential Cookies: No consent required - necessary for basic website functionality
- Functional Cookies: Consent required - enhance user experience
- Analytics Cookies: Consent required - help us improve our website
- Marketing Cookies: Consent required - used for advertising and remarketing
Managing Your Preferences
You can manage your cookie preferences at any time by:
- Clicking the 'Cookie Settings' link in our website footer
- Using your browser's privacy settings
- Contacting us directly with your preferences
- Opting out of specific third-party services
6. How to Control Cookies
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and set most browsers to prevent them from being placed.
Google Chrome
Settings > Privacy and Security > Cookies and other site data
Mozilla Firefox
Options > Privacy & Security > Cookies and Site Data
Safari
Preferences > Privacy > Manage Website Data
Microsoft Edge
Settings > Cookies and site permissions > Cookies and site data
Internet Explorer
Tools > Internet Options > Privacy > Advanced
Mobile Browsers
Check your device's help guide for cookie settings
Important Note
Please note that if you choose to block all cookies, some parts of our website may not work properly. Essential cookies are required for basic functionality, and disabling them may prevent you from using certain features like the shopping cart or user account.
7. Third-Party Opt-Out Options
You can opt out of specific third-party tracking services:
Analytics Opt-Out
Advertising Opt-Out
8. Contact Us About Cookies
If you have any questions about our use of cookies or this cookie policy, please contact us:
Vander Avort Contact Information
Email: cookies@vanderavort.be
Phone: +32 16 22 12 34
Address: Margarethaplein 7-8, 3000 Leuven, Belgium
Business Hours: Monday-Saturday 10:00-18:00
9. Updates to This Policy
We may update this cookie policy from time to time to reflect changes in our website functionality, legal requirements, or the cookies we use. When we make significant changes, we will notify you by:
- Displaying a prominent notice on our website
- Sending an email notification to registered users
- Updating the 'Last updated' date at the top of this policy
- Requesting renewed consent where required by law
We recommend reviewing this policy periodically to stay informed about how we use cookies on our website.
This cookie policy was last updated on December 2024